New Era

The return of the furniture is the sole responsibility and cost of the customer. Only returns in the original packaging and in brand new, unused condition can be accepted. Refunds less all delivery costs will be issued once the furniture is received back to our facility and inspected. Please notify us immediately if your intent is to return your order.

*Financing, Progressive Leasing, Acima Credit, SNAP Finance, and Paypal Credit have an all sales final policy and will not refund or reverse the transaction for any reason once our part of the sale is completed and handed over to them. That is their policy, not ours. Therefore, all financed furniture orders are All Sales Final.*

*Mattress Sales including Box Springs and Foundations have an All Sales Final policy.

*Floor Models and Warehouse Clearance Items offered at deep discounts are All Sales Final.

*All Sales Final on Custom Orders.

Any problems with your furniture need to be reported on the day of delivery!

All damage or defects must be noted at the time of delivery!

We reserve the right to repair or replace damaged items at our discretion.

Furniture Warranties vary per manufacturer and set.